Customer communication

  • Customers are at the heart of everything
  • We offer tailored solutions for every need
  • All service contacts are located in-house at RatePAY
  • Your key accounts will receive individual support
  • Data protection is a top priority for us

Real people, quick solutions

Our trained support team is always there for your customers. We work with real people, not computers. We look forward to helping your customers with any questions they might have and in finding fast and simple solutions. After all, we recognize that customers are your top priority.

Friendly payment reminders by SMS, WhatsApp and email We treat your customers in a friendly and professional manner