We are here for you

Do you have questions, suggestions, or would simply like to meet us for a cup of coffee? Gladly!

We are looking forward to meeting you. Simply complete the contact form that matches the reason why you are contacting us, and we will get back to you as soon as possible.

Our contact form for shoppers

Please note: Due to the currently high number of enquiries, we may take a little bit longer than usual to get back to you. Thank you for your patience.

    Important: You can find our customer service contact details of on all Ratepay correspondence.

    Our contact form for business customers

    Please note: In case you are a shopper, please use the contact form above Thank you.

    Umsatz 5

    If you want to get up close and personal:

    Ratepay GmbH

    Ritterstr. 12-14
    10969 Berlin / Germany