Do you have questions or suggestions, or would simply like to meet us for a cup of coffee? You’re welcome!


We are looking forward to meeting you. Simply complete the contact form that matches the reason why you are contacting us, and we will get back to you as soon as possible.

Our contact form for shoppers

Please note: Due to the currently high number of enquiries, we may take a little bit longer than usual to get back to you. Thank you for your patience.

    Important: You can find our customer service contact details of on all Ratepay correspondence.

    Our contact form for business customers

    Umsatz 5


    Press contact: presse@ratepay.com

    Job applicants: jobs@ratepay.com

    You can find us here:

    Ratepay GmbH

    Franklinstr. 28-29
    10587 Berlin / Germany

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