Welcome to Ratepay. We organize the payment process for your online shop.

Here you will find answers to your questions about payment reminders, credit, installment plans, and more.

What is Ratepay and who do we work with?

We exist so you can pay easily, conveniently and safely online.

We take care of the payment transactions for many of the largest online shops, such as Otto, Eurowings and About you. Our products include installment payments with immediate online confirmation, open invoice, direct debit, and prepayment. Do you have questions about your invoice or about Ratepay? Simply take a look at our most frequently asked questions:

Frequently asked questions.

Our customer portal MyRatepay.

Take it in your own hands

The MyRatepay customer portal allows you to get information about all the orders you have made with Ratepay payment method at any time free of charge.

To MyRatepay customer portal

Did you not find the answer you were looking for? We are also happy to help you with your individual questions.