In some sectors, returns play an important role, in others, they’re hardly an issue. That is also why we will ask you whether you would prefer payout in full before or after a potential return.
Flexible interest rates
You decide who bears which proportion of the instalment costs. You can either make your customers pay 100% of the costs, share them with your customers or even pay all of the costs yourself.
Flexible payout times
Together, we will identify the payout date that best suits your particular business model and your internal processes. We will determine the date perfectly in line with your e-commerce business.
Flexible late fee intervals
You also have plenty of scope when it comes to reminder and late fee intervals. Determine your particular late fee and reminder intervals together with us, and decide whether the respective communication should be sent in the post or via e-mail.
We speak for you
Do you address your customers formally or more informally? Do you use specific terms in your e-commerce business? We at Ratepay will adopt your corporate language when we communicate with your customers, and will speak to them just the way you would.
Loyal customer base concept
Do you have loyal customers whom you reward for their loyalty with preferential treatment? We take your positive experiences into account, and ensure that they have a positive effect on our risk premiums.
Payment by instalments boosts your turnover. With our instalment rate calculator, you make it even easier for your customers to pay by instalments. It provides a fast and convenient overview of the instalment terms offered and the respective interest rates that benefits all parties involved in the transaction.
In the event of inadvertently overlapping payment deadlines, returns, exchange processes or cooling-off periods, the purchase price due date is put on hold until the organisational issues have been sorted out. This prevents your customers from payment default through no fault of their own.
Friendly reminder and late payment management
Good customer relations are important even when there are problems that need to be resolved. A friendly credit control approach is therefore very important to us, and we will always communicate with your customers politely and with a listening ear.
“Ratepay offers precisely the tailor-made solutions that we need, and is also willing to go the extra mile with us with regard to development.”
Further added values
Our white label option
Online shops that offer all payment options in their own shop design enjoy a significantly higher conversion rate.More about our white label option
True partnership: long-term
When it comes to money, you need a partner you can rely on. A partner that is loyal and transparent, and always there for you.More on true partnership
Sounds exciting? Let’s get started!
Merchant? Marketplace? PSP? Simply fill out the form and we will contact you as quickly as possible.