Ratepay Payment Partners

General information on cooperation with Payment Partners

To offer you attractive payment methods, online merchants and Ratepay cooperate with different Payment Partners. In these cases, the online merchant and Ratepay have concluded appropriate cooperation agreements with the Payment Partners.

If the Ratepay payment method is offered to you in cooperation with a Payment Partner, the online merchant assigns the claims from the sales contract between you and the online merchant to a Payment Partner. The Payment Partner then assigns the claim to Ratepay, in certain cases via another of the Payment Partners listed below. If you have chosen the Ratepay payment method Payment by Installments, Ratepay may also further assigns the claims from the sales contract between you and the online merchant to Payment Partners. Further details are provided in the following information on the respective Payment Partners.

Information about Ratepay

Ratepay GmbH, Franklinstrasse 28-29, 10587 Berlin, Germany (“Ratepay”), is a registered payment institution according to the Payment Services Supervision Act (Zahlungsdiensteaufsichtsgesetz – ZAG) and constantly supervised and is officially licensed by the German Federal Financial Supervisory Authority (Bundesanstalt für Finanzdienstleistungsaufsicht – BaFin).

Information about Payment Partners

Adyen N. V., Simon Carmiggeltstraat 6-50, 1011 DJ Amsterdam, The Netherlands (“Adyen”), is a registered credit institution according to Art. 4 para. 1 no. 1 of the Regulation (EU) No 575/2013 as per the banking license issued by De Nederlandse Bank (the Dutch Central Bank).

Adyen enables online merchants, which connect to the payment processing platform of Adyen to accept a range of third-party payment methods (like Ratepay payment methods, Visa, Master Card, direct debit, SMS payments, SEPA credit transfers).

eBay S.à r.l., 22-24 Boulevard Royal, L2449 Luxembourg, Luxembourg (“eBay”), is authorised in Luxembourg as a payment institution and is subject to the supervision of the Banking and Stock Exchange Authority of Luxembourg (Commission de Surveillance du Secteur Financier – CSSF).

On certain European eBay websites, you can choose a Ratepay payment method to pay the purchase price of an item that online merchants have sold to you through the eBay services.

Hanseatic Bank GmbH & Co KG, Bramfelder Chaussee 101, 22177 Hamburg, Germany (“Hanseatic Bank”), is a CRR credit institution and authorised to carry out payment services.

Hanseatic Bank offers payment services for the processing of certain Ratepay payment methods in connection with sales contracts that you conclude with online merchants on the Otto online marketplace.

Otto (GmbH & Co KG), Werner-Otto-Straße 1-7, 22179 Hamburg, Germany (“Otto”), is a retail company and operates the Otto online marketplace. On the Otto online marketplace, you can buy goods and services directly from online merchants integrated in the marketplace. You can choose a Ratepay payment method to pay the purchase price for an item you wish to purchase from certain online merchants on the Otto online marketplace.

As a technical service provider, Otto supports the exchange of certain data between the online merchant, Ratepay and other Payment Partners through the technical integration of the Ratepay payment methods in the Otto online marketplace. Otto does not at any time gain possession of the payment amounts or any power of disposal over them.

Vereinigte Volksbank Raiffeisenbank eG, Darmstädter Str. 62, 64354 Reinheim (“VVRB”), is a CRR credit institution and a cooperative bank with several branches. For more information on VVRB, please visit VVRB’s website [https://www.vvrb.de].

In connection with the Ratepay payment method Payment by Installment, claims may be assigned to VVRB. VVRB processes the personal data on which the corresponding claims are based under its own responsibility within the meaning of the GDPR. In connection with the Ratepay payment methods Payment by Installment and 0% Financing, Ratepay will assign the claims to VVRB and, for this purpose, transfer the following personal data of the debtors of the receivables to VVRB: Customer data (name, address, date of birth, email address, telephone number); Payment data (account holder, payment date, IBAN, BIC, amount of payment); Order data; Instalment payment agreement with the debtor. The VVRB processes the transmitted personal data under its own responsibility within the meaning of the GDPR.

For details, please refer to your installment plan and the relevant data protection information of VVRB, which can be found here and in more general here.